Rogue Diallers

If you have a rogue dialler icon on your desktop or you suspect you have inadvertently downloaded a rogue dialler onto your computer, the first thing you need to do is to find it's name and then stop the dialler program running before it can be deleted.

You need to get the rogue dialler's full name; 

  1. Click on the 'Start' menu and select 'Run'.

  2. Drag the dialler icon from your Desktop onto the 'Run' window.

  3. This will display something that will look like C:\Program Files\dialler.exe  (\dialler.exe being an example name for the purpose of this exercise).

  4. Take note of everything after the last ' \'  (\dialler.exe).

Now to stop the rogue dialler program running;

  1. Press 'Ctrl + Alt + Delete' and the Windows Task Manager window will open.  Select the 'Processes' tab.

  2. Use the scroll bar to scroll down the list of programs (Processes) that are running.

  3. Locate the name of the rogue dialler program on your computer (\dialler.exe).

  4. Left click it, to highlight it and then click the 'End Process' button.

  5. This now stops the dialler program from running.

Finally, remove the rogue dialler;

  1. Click on the 'Start' menu, go to 'Settings' then 'Control Panel'.

  2. From the 'Control Panel' go to 'Add/Remove Programs' and uninstall the rogue dialler.

  3. Now install a reputable free Firewall and Anti Virus program if you haven't already done so.

  4. You can also install other free security programs to prevent Malware and Spyware.

  5. As an extra precaution, you can have 'Premium Rate Call Barring' installed on your telephone line, by contacting BT.

For additional information on Rogue Diallers, click here.